Car finance

Had car finance before 2021? Check whether you could be owed money.

Hidden commission on car finance has affected many people. Libra explains how it works and how to complain, without paying a claims company.
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Worth knowing
  • Discretionary commission arrangements in car finance were banned from 28 January 2021.
  • You can complain to your lender directly, for free.
  • If you're unhappy with the lender's answer, you can usually take it to the Financial Ombudsman Service.
  • Libra will review your situation and draft your complaint to the lender.
Really just a message to say thank you! I'm an individual helping my partner fight for justice. We don't have the money to pay for a lawyer but not poor enough to get free legal help. The organisation we are fighting is a big one with a big legal team so its a real David vs Goliath situation. Your legal assistant I've subscribed to has provided many useful answers and ideas.
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